We want you to love your purchase, and if you’re not completely happy with it, we’d like to hear from you. Please contact us at info@jaimemckeever.com so we can make it right!

If you’re unsatisfied with your order for any reason, please reach out to us at info@jaimemckeever.com within 14 days of receiving your item. We’ll work with you to find a solution, whether that’s a return, exchange, or another resolution.

Refunds will be evaluated on a case-by-case basis. If approved, refunds will be processed to your original payment method. Please allow up to 10 business days for the refund to reflect in your account, depending on your payment provider.

If your item arrives damaged or defective, please email us within 7 days of delivery at info@jaimemckeever.com. Be sure to include your order number, a description of the issue, and photos so we can resolve it quickly.

Please note that shipping costs are non-refundable. Return shipping costs are the customer’s responsibility unless the return is due to a damaged or defective product.

If you have any questions, concerns, or feedback about your purchase, don’t hesitate to get in touch at info@jaimemckeever.com. We’re here to help and want to ensure you have the best experience possible!